Delivery/Shipping Information

DELIVERY WITHIN MALAYSIA AND SINGAPORE ONLY :

 

*Terms & Conditions 

 

If product is in stock, handling is within 2 to 5 business days.

 

We make every effort to ensure that the products featured on our website are available and in stock, but there may be occasions where certain items might be temporarily out-of- stock. If a product is unavailable at the time of order, we may suggest an alternative item for you or offer you a refund.

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For deliveries to Peninsular Malaysia and East Malaysia, a handling fee will be charged according to items' weight. For deliveries to Singapore, a handling fee will be charged on a PER ITEM basis.

  1. Please note that delivery charges are based on a single transaction/order. If you opt for partial/separate delivery from a single transaction/order, delivery charges are applicable for each delivery.
  2. In the event that the item(s) or parcel is undelivered and/or unclaimed by the customer from the courier service provider and item(s) / parcel is returned to www.raimanda.com, the customer shall have to bear the cost of shipment and handling charges to redeliver the item(s) / parcel.
  3. Business days exclude public holidays and weekends.
  4. Kindly note should the order/parcel not been accepted or claimed by the customer/consignee or is undeliverable due to error or omission on the part of the customer/consignee or owner or for which no disposition instructions have been provided to www.raimanda.com (shipper) within the 90 days (upon receiving email notification from our end) of its arrival, the order/parcel shall be considered unclaimed/abandoned. www.raimanda has the right and shall abandoned the order/parcel and NO substitute/refund/re-delivery request shall be entertained.
  5. Custom duty / tax (if any) will be bear by the customer.

 

SHIPPING AND HANDLING CHARGES WITHIN MALAYSIA & SINGAPORE

(MYR - RINGGIT MALAYSIA):

 

SEMENANJUNG UP TO 500G

8.00

WITHIN KLANG VALLEY: 1 DAY UP TO 1KG 8.00
SEMENANJUNG OTHER AREA: 2-3 DAYS UP TO 1.5KG 9.80
  UP TO 2KG 12.00
     
SARAWAK UP TO 500G 12.00
TRANSIT DAYS: UP TO 1KG 15.00
KUCHING: 2-3 DAYS UP TO 1.5KG 19.00
BINTULU, MIRI, SIBU: 3-4 DAYS UP TO 2.0KG 27.00
OUTSKIRTS: 3-5 DAYS    
     
SABAH UP TO 500G 14.00
TRANSIT DAY: UP TO 1KG 16.00
KK, SANDAKAN, TAWAU, LABUAN: 3-4 DAYS UP TO 1.5KG 21.00
OUTSKIRTS : 3 - 5 DAYS UP TO 2.0KG 27.00
     
SINGAPORE    
(TRANSACTION IN RINGGIT MALAYSIA ONLY) PER ITEM 30.00
TRANSIT DAY : 2 -3 DAYS    

 

 

*Shipping charges are subject to change.

*Please be informed there might be a delay in delivery during festive seasons and there are no collections/deliveries during public holidays.

 

Email: sales@raimanda.com

 

 


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